Before Your Appointment

Please arrive prepared with any information that may help our team understand your pet’s health history, medications, or current concerns. 

During Your Appointment

Your veterinarian will evaluate your pet and discuss any concerns with you. We encourage you to ask questions and share anything you’ve noticed about changes in your pet’s behavior, appetite, activity, or overall health.

After Your Appointment

We’ll explain any recommended care and answer your questions before you leave. If your pet needs follow-up care, we’ll help you understand the next steps.

Understanding your payment options.

We understand that caring for your pet is an important part of your family budget, and that unexpected health concerns can sometimes come with unexpected expenses. We strive to keep our costs as low as possible while providing the quality care your pet needs. We accept: cash, checks, debit cards and credit cards (Visa, Mastercard, Discover, American Express) Credit card payments are subject to a 3% processing fee. Debit card payments do not have a processing fee.

Gainesway Small Animal Clinic also partners with pet insurance companies and offers the CareCredit program as an option to help make veterinary expenses more manageable. CareCredit allows eligible clients to break payments into six monthly installments. CareCredit program highlights: low monthly payments, interest-free for 6 months, approval determined within minutes, and no annual fee

When can I pay for service?

Payment is expected when services are rendered. To help us focus on our patients, provide excellent customer service, and minimize costs, we do not offer billing.